Privacy Policy

Effective Date: October 2026

Business Name: Good Company Studio, LLC ("Good Company," "we," "us," or "our")

Website: www.shopsgoodcompany.com

At Good Company Studio, LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit www.shopsgoodcompany.com, purchase items from The Front Room or The Backroom, or interact with our studio.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you navigate our website:

  • Contact & Order Information: When you make a purchase, schedule a studio pickup, or contact us, we collect your name, email address, phone number, billing address, shipping/pickup preferences, and order notes.

  • Payment Data: Payment transactions are processed securely through our third-party payment gateways (e.g., Stripe, PayPal, Apple Pay). Good Company never sees, stores, or retains your full credit card or bank account details.

  • Marketing & Communications: If you opt into our email newsletter during checkout or via our website, we collect your email address to send studio updates, inventory drops, and community event announcements.

  • Automated Site Data: Like most websites, our hosting provider (Squarespace) automatically records basic technical data, such as your IP address, browser type, device info, and referring URLs, to ensure website security and performance.

2. How We Use Your Information

We use your personal information strictly to operate our business and serve our customers:

  • Processing, fulfilling, and managing orders for finished furniture, decor, and architectural salvage.

  • Coordinating local studio pickup schedules, delivery details, or custom refinishing inquiries in Lansdowne, PA.

  • Sending order confirmation receipts, abandoned cart reminders, and transactional check-ins.

  • Delivering promotional emails and Backroom drop notifications (only if you explicitly opted in).

  • Maintaining site security, preventing fraudulent transactions, and analyzing general website traffic trends.

3. Information Sharing & Third-Party Services

We do not sell, rent, trade, or lease your personal information to third parties. We only share necessary data with trusted service providers who help us operate our business:

  • E-Commerce & Website Platform: Hosted on Squarespace, which stores customer account, cart, and order data securely.

  • Payment Processors: Payments are processed directly through encrypted payment gateways (e.g., Stripe, PayPal).

  • Communication Tools: We use Squarespace Email Campaigns to send opt-in newsletters and transactional automations.

Note: We may disclose information if required to do so by law or in good-faith belief that such action is necessary to comply with legal obligations or protect the rights, property, or safety of Good Company Studio, LLC, our clients, or the public.

4. Cookies & Analytics

Our website uses standard cookies and tracking technologies provided by Squarespace to support core shopping features (such as keeping items in your cart) and gather basic aggregate traffic metrics. You can choose to disable cookies through your individual browser settings, though doing so may impact certain functional features of the website.

5. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with tax and accounting requirements, and resolve disputes. We maintain reasonable technical and organizational safeguards to protect your personal data against unauthorized access, loss, or misuse.

6. Your Rights & Choices

You have control over your personal information:

  • Unsubscribe from Emails: You can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us directly.

  • Access & Deletion: You may request to review, update, or delete the personal contact information we hold about you by contacting us at info@shopsgoodcompany.com.

7. Children's Privacy

Our website and products are directed to a general audience and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our studio practices, website features, or legal obligations. The "Effective Date" at the top of this page will indicate when changes were last revised.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Good Company Studio, LLC

Lansdowne, PA 19050

Email: info@shopsgoodcompany.com

Website: [www.shopsgoodcompany.com](https://www.shopsgoodcompany.com)